1. What payment methods do you accept?
We currently accept PayPal as our only payment method. This secure and widely used platform allows you to complete transactions using your PayPal balance or linked credit/debit card. Please note that we do not accept credit cards directly, nor do we support personal checks, money orders, bank transfers, or cash on delivery at this time.
2. How secure is my online order?
Your security is extremely important to us. All transactions made through our website are protected with SSL (Secure Socket Layer) encryption, which ensures that your personal and payment information is securely transmitted. We also utilize PayPal’s advanced security protocols to provide an added layer of protection. Your financial information is never stored on our servers.
3. Can I modify or cancel my order after placing it?
Once an order has been placed, it enters our processing system immediately, and modifications or cancellations may not be possible. However, if your order has not yet shipped and cancellation is allowed, we will issue a refund to your PayPal account. Please reach out to us as soon as possible after placing your order if you need assistance.
4. When will my order arrive?
Orders are typically processed and shipped within 1 business day. Once shipped, you will receive a confirmation email with tracking information. Delivery time depends on your location and the shipping method selected at checkout. Please be aware that while we strive to deliver promptly, we are not responsible for delays caused by postal service issues or peak season congestion.
5. Can I use multiple discount codes on a single order?
Our system only permits the use of one promotion or discount code per order, unless a promotion specifically states otherwise. This ensures fair access to our best available deals for all customers. If you have multiple codes, we recommend using the one that offers the highest value for your purchase.
6. Do I need an account to place an order?
No account is required—you can complete your purchase as a guest. However, creating an account is highly recommended as it allows you to enjoy faster checkouts, view your order history, track orders with ease, and stay informed about new arrivals and exclusive promotions.
7. How can I track my order?
Once your order has been dispatched, a tracking number will be sent to the email address you provided at checkout. You can use this number to track the status and location of your shipment. If you have an account, you can also view your tracking details from your order history.
8. What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or if you receive an incorrect item, please contact our support team immediately at [email protected]. Include your order number, a description of the issue, and clear photos of the item(s) received. We will promptly investigate and resolve the